Director & Mortgage Mum
Rhianna Farnan
Making sure every client's journey runs smoothly from first call to settlement.
Rhianna is the engine room of Derwent Finance. As Director & Mortgage Mum, she designed the streamlined process our clients love — where a broker, customer service specialist, lending assessor and settlements officer each handle their specialty with little to no delays.
She is passionate about communication: every client has their very own specialist keeping them updated from first touch point through to settlement, and Rhianna makes sure that promise is kept on every single file.
Clients who work with Rhianna describe her as calm, thorough and relentless about getting things done right the first time.
Specialties
- Loan structuring
- Application management
- Refinancing
- Client experience
Credentials
- FBAA Accredited Member
- Authorised Credit Representative